Non-refundable, cannot be rescheduled

Once purchased, tickets cannot be refunded and cannot be rescheduled because your space is being guaranteed at the event.

Please note if you are using a voucher or a gift certificate and you have secured your reservation with a credit card, you will be charged in full at check-in in the event that you do not have your voucher or gift certificate with you. Alsom, if you do not show up to redeem your gift certificate or voucher, your credit card will be charged and no refund will be issued.

Activity may be cancelled due to severe weather

The activity usually runs in light rain and other moderate weather conditions, but the seller may cancel the activity up to an hour before the start time in the event of severe or unsafe weather conditions. If the seller cancels the event, ticket-holders will be allowed to reschedule tickets (subject to availability) or receive credit for a future event.

Trip Minimums

In order to run this tour, a minimum number of tickets must be sold. If the ticket minimum is not met, Dana Wharf may need to cancel the trip. If we do cancel, you will be contacted as soon as possible and fully refunded and or rescheduled.