Overview

Ages 14+

Duration: Up to 4 hours
Cancellation Summary: Plans change-we get it! Cancel 24 hours or more before your scheduled start time for a 100% refund. Cancel within 24 hours and receive a 50% refund or a one-time free reschedule within 30 days. N0-shows are non-refundable. Incliment weather-100% refund
Meeting Point: 223 E City Hall Ave, STE 101, Norfolk, VA 23510
Min Age: 14
Group Size: 14
Description: Unlock Norfolk in the coolest way possible—on an electric bike right from the Elizabeth River Trail. Cruise riverfront boardwalks, selfie‑worthy murals, century‑old neighborhoods, and free museums like The Hermitage and Chrysler. Show your trail map at Orapax for 10 % off lunch, or refuel at Smartmouth Brewery, Mermaid Winery, and Chelsea Bakehouse—all trail‑side.
What is Included: - Class 2 electric bike (fully charged)

• Sena Bluetooth communication helmet with intercom

• Rear‑view mirror for safe lane checks

• Secure phone mount for GPS & photos

• Drink holder

• Handlebar bell to alert pedestrians

• Waterproof pannier bag (fits jacket, camera, 2‑L growler)

• Heavy‑duty chain lock

• Elizabeth River Trail map + 10 % Orapax discount coupon

• Curb‑side assistance hotline (in case of flat tire or issue) & first-aid kit
  What is not Included: - Food & beverages (use your Orapax discount or stop at trail‑side eateries)

• Guide – this is a self‑guided experience

• Child seat or trailer (add‑on +$15)

• Cargo or Tandem bike upgrade (+$15)

• Personal travel/medical insurance

• Hotel pickup or drop‑off

• Gratuities for staff
  Itinerary: 1. Check‑in & Bike Fitting (0:00) – Arrive at E‑Bike Alley, adjust seat/handlebars, and pick up gear.

• Safety Briefing & Route Overview (0:10) – Staff walk you through e‑bike controls, trail etiquette, and map highlights.

• Roll Out onto the Elizabeth River Trail (0:15) – Head north with pedal‑assist set to your comfort level.

• Waterside District Photo Stop (≈ 1 hr / 2 mi) – Snap skyline pics and watch harbor traffic.

• Pull off at Plum Point Park- a small, free park offering scenic views of the Elizabeth River. It features a perimeter trail with benches, making it a quiet and beautiful spot to enjoy the harbor and sunset. The park also provides access to a kayak launch dock, which is noted for its calm waters.

• Snack Break in Chelsea (≈ 1 hr 30 min / 4 mi) – Grab coffee or a wood‑fired slice at Chelsea Bakehouse or sample a pint at Smartmouth Brewery.

7, Historic Ghent & The Hague Loop (≈ 2 hr / 5 mi) – Cruise Victorian streets, circle the water‑filled Hague basin, and detour to the free Chrysler Museum of Art.

1. Lunch at Orapax Greek Restaurant (≈ 2 hr 30 min / 8 mi) – Park bikes, show your map, and enjoy 10 % off legendary Greek fare.

2. Northern Turn‑Around: Hermitage Museum & Gardens (≈ 3 hr / 10.5 mi) – Explore rotating art exhibits and cool off in A/C restrooms.

3. Leisurely Return Ride (≈ 4 hr total) – Follow the trail back, stopping at Mermaid Winery or Benchtop Brewing if time allows.

4. Bike Drop‑Off & Farewell (2–6 hrs total) – Return gear, share your photos, and grab a QR code to leave a Google review.
   Highlights: What Makes This Experience Special?
   Experience the Elizabeth River Trail the way locals love it—silently gliding on a purpose‑built electric cruiser, fully kitted with every comfort (Bluetooth helmet, mirror, bell, pannier, phone & drink holders) so nothing distracts you from the scenery.

This route packs an unbeatable mix of waterfront panoramas, Instagram‑worthy street art, and 150‑year‑old neighborhoods. You’ll cover more ground than a walking tour and reach spots no car can touch, from boardwalk fishing piers to tucked‑away murals.

Every stop has been curated by Norfolk Insiders: free world‑class museums, a family‑run Greek taverna offering an exclusive 10 % discount, and trail‑side breweries and wineries that welcome cyclists with patio bike racks. It’s a flavor‑laden local sampler, not just a bike ride.

Because you ride at your own pace, the experience flexes to you—blast through the full 10.5 miles in two hours or linger all day. And with zero emissions and a whisper‑quiet motor, you’ll feel good knowing your adventure treads lightly on the riverfront environment.
Check in Details: - Arrive 15 minutes early to finalize digital waiver, adjust your bike, and run through the safety briefing.
- Customer parking across the street at the MacArthur SOUTH Garage Parking Lot. 500 E City Hall Ave. $1 for 3 hours.
- Bring a photo ID & credit card (no debit cards please)
- Restrooms, filtered cold water-bottle refill, and phone charging station are inside our shop.
- Running late? Call us! 757-320-2400
What to Bring: - Sun Protection: sunglasses & sunscreen

• Reusable water bottle – bottles fit standard drink holder; free refill at our shop

• Weather‑appropriate layers – light jacket or windbreaker recommended in spring/fall

• Closed‑toe shoes – save the flip‑flops for after the ride

• Fully charged phone – for GPS, photos, and our assistance hotline. Bring a charger to plug your phone into the bike to keep it charged up.

• Photo ID & credit card

• Small daypack (optional) – pannier provided, but a backpack is handy for quick off‑bike exploring

• Camera/GoPro (optional) – endless river and skyline shots await
  Special Requirements: - Minimum riding Age: 14 years. Guests 14–17 must ride with a parent/guardian and have a waiver signed on their behalf.

• Height Range: 5'0"–6'6" (152–198 cm) • Weight Limit: 300 lb (125 kg).

• Riders must be able to confidently balance and control a bicycle; no training‑wheels option available.

• Not recommended for pregnant guests in the third trimester or anyone with serious heart, back, or knee conditions—consult your physician first.

• No alcohol or drug impairment. Staff may deny rental without refund if a rider appears intoxicated.
  Restrictions: - Not suitable for riders under 14 years old (unless in a child seat/trailer add‑on, Tandem or Cargo bike).

• Height outside 5'0"–6'6" (152–198 cm) or weight above 300 lb (125 kg) cannot be accommodated for safety reasons.

• Guests must be able to mount, dismount, and balance a standard bicycle without assistance; limited‑mobility devices are not available.

• Pregnancy: Riders in the third trimester are strongly discouraged; consult your physician before booking.

• Not recommended for individuals with serious heart, back, knee, or balance conditions.

• No Intoxication: Alcohol or drug impairment results in ride denial without refund.

• Trail surface is paved but may include short wooden bridge sections—those with vertigo or severe fear of heights should take caution.
  Extras: - Child seat or trailer — +$15 (ideal for ages 5–13)

• Cargo bike upgrade (long‑tail or front‑loader) — +$15

Disclaimers: - Trail conditions, riverfront construction, or special events may cause temporary detours or closures beyond our control.

• Third‑party venues (museums, restaurants, breweries) manage their own hours and promotions; discounts and access are subject to change without notice.

• Riders assume responsibility for traffic citations, personal belongings, and any damage caused by misuse or negligence.

• Mechanical issues are rare but possible; if a bike cannot be repaired on‑trail, we’ll provide roadside assistance or a replacement when available.

• Sudden weather changes (high winds, storms, extreme heat) may require us to modify, pause, or cancel rides for safety.

• Helmets are required.
  Faqs: Q: Do I need prior e‑bike experience? Nope! If you can ride a traditional bicycle, you’ll be comfortable on our pedal‑assist cruisers. We give a 5‑minute demo before you roll.

Q: How far can I go on one battery charge?A: Up to 50 miles (64 km) on eco‑mode—plenty for the 10.5‑mile Elizabeth River Trail plus detours. We send every bike out fully charged.

Q: What if it rains? Light showers are fine. For heavy rain, lightning, or high winds we’ll offer free rescheduling or a full refund per our weather policy.

Q: Is parking available at your shop? Customer parking across the street at the MacArthur SOUTH Garage Parking Lot. 500 E City Hall Ave. $1 for 3 hours.

Q: Can children ride their own e‑bikes?A: Riders must be 14+ to operate an e‑bike. Younger kids (5–13) can ride in an add‑on child seat, trailer, Tandem e-bike, or Cargo e-bike.

Q: What happens if my bike gets a flat or I have a problem?A: Call 757-320-2400; we’ll come to you with roadside assistance or a replacement bike if needed.

Q: Are group discounts available?A: Yes—groups of 6 or more receive 10 % off. Contact us to set up a custom departure time.

Q: Can I bring my dog?A: Sorry, no pets on the e‑bikes or in trailers for safety reasons.