You deserve to feel safe! That's why Baxstar carefully disinfects each tackle box, fish finder, and rod handle before each trip.

Customers will receive a full refund or credit if they cancel a fishing trip or rental 30 days or more before the date of the trip. Trips cancelled between 14-29 days before the date of the trip will received a 50% refund. Trips cancelled 13 days or less before the date of the trip will not be refunded. Unfortunately, because it will likely cause a loss in revenue, there are no exceptions.

During the Spring, Summer, and Fall, partial refunds are issued if there is heavy rain and/or lightning, or sustained winds of more than 25 mph for more than half of an 8 hour rental period or fishing trip. In these cases, the refund amount will correlate with the amount of time the severe weather lasts. Full refunds are issued if heavy rain and/or lightning, or sustained winds of more than 25 mph occur during for the entire duration of the rental period or fishing trip. During the Winter, customers will be refunded if blizzard conditions prevent them from traveling to the lake. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone to cancel or inquire about a cancellation.

Please be 5 minutes early for your rental or fishing trip. Baxstar reserves the right to cancel any rental or fishing trip, without a refund, if customers are late. Customers must be in contact with Baxstar if they are going to arrive late. While we can usually accommodate late arrivals up to 30 minutes late, we can not guarantee it and the rental or fishing trip may still get canceled with no refund. Guests arriving 30 minutes or later will forfeit their rental or fishing trip and they will not receive a refund. No-shows will be charged the full price.