Tour Cancellation Policy

• Refunds will be issued for cancellations requested sooner than 48 hours of the activity date.
• We will gladly reschedule your activity prior to the cancellation policy at no extra cost subject to availability. Rescheduled activities within the cancellation period are subject to a $75 fee per vehicle. Rescheduled activities are non-refundable.
• No call / No shows are non-refundable.
• A full refund will be provided if the tour is canceled due to weather, mechanical failure, or unsafe conditions.
• Third Party bookings are subject to the third party’s cancellation terms and conditions. Third parties include all reservations made through third party websites, concierge agents and/or travel companies. Contact the booking company directly to request cancellation.

Fees are subject to a 4.712% HI sales tax

Gift Card Terms & Conditions

Gift Cards cannot be used or redeemed without the authorized claim code, cannot be redeemed for cash, cannot be replaced if they are lost or stolen, cannot be used or redeemed towards previous purchases, cannot be used or redeemed to purchase other gift cards, cannot be resold, and are not refundable.

Private Tour Terms & Conditions

Payment Terms

• 50% deposit - due at time of booking
• Balance due - 30 days prior to activity date

Cancellation Policy

• Full refunds will be issued for cancellations requested sooner than 15 days of the activity date.
• Cancellations requested 3 - 14 days prior to the activity date will be issued a 50% refund.
• Cancellations made within 72 hours of activity date are non-refundable