Customers will receive a full refund or credit with 48 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. We will do our best to re-schedule bookings with less than 48 hours but more than 2 hour notice. Contact us by email to change or inquire about a cancellation of your reservation - if you would like to do this yourself and you are outside the 48-hour window, you can head over to your confirmation email to manage your cancellation or rebooking. No-shows will be charged the full price.